Backup problem 1.1.13

    Hello!
    Do you have a problem that I tried 1.1.11, 12, 13 and all three versions in debian 7 backup does not work properly.
    Randomly missing files or a complete backup missing. (Domain files missing) (Database good)

    Of course yes.
    I use i-MSCP two years so the options I'm aware of.
    But this problem has not been met.
    Yesterday I managed to save in one account (1 domain + 1 subdomain)
    The main domain does not have a backup, partially subdomain.


    SRY my bad english :)

    Hello;

    • What you mean by "partially" exactly? What type of file is missing?
    • What is occurring if you run the backup script manually (perl /var/www/imscp/engine/backup/imscp-backup-all) ?
    • What is the total size of the Web folder to backup?
    • What is the compression algorithm you are using?
    • What the log say ( /var/log/imscp/imscp-backup-all.log ) when the debug mode is enabled through the imscp.conf file, after running the backup script manually?

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    Small web folder ~40mb
    I use default compression algorithm, i did not change anything.
    The backup files are missing at random.
    Now the entire main domain is missing one part, you have a subdomain.
    When try to unpack my bad backup, disk read error message to me.


    Debug:


    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Debug::silent: Entering in silent mode
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Bootstrapper::lock: Acquire exclusive lock on /tmp/imscp-backup-all.lock
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Bootstrapper::boot: Booting backend...
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Config::_init: Tying /etc/imscp/imscp.conf
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Config::_loadConfig: Loading /etc/imscp/imscp.conf
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Config::_parseConfig: Parsing /etc/imscp/imscp.conf
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Execute::execute: Executing command: /bin/rm -fR /var/www/virtual/example.com/backups/*
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Execute::getExitCode: External command exited with value 0
    [Tue Jul 22 21:35:52 2014] [debug] iMSCP::Execute::execute: Executing command: /bin/tar --create --directory=/var/www/virtual/example.com --use-compress-program=pbzip2 --file=/var/www/virtual/example.com/backups/example.com-backup-2014.07.22-21-35.tar.bz2 --exclude=logs --exclude=phptmp --exclude=backups --exclude=domain_disable_page .
    [Tue Jul 22 21:36:19 2014] [debug] iMSCP::Execute::getExitCode: External command exited with value 0
    [Tue Jul 22 21:36:19 2014] [debug] iMSCP::File::mode: Changing mode for /var/www/virtual/example.com/backups/example.com-backup-2014.07.22-21-35.tar.bz2 to 644
    [Tue Jul 22 21:36:20 2014] [debug] iMSCP::File::owner: Changing owner and group for /var/www/virtual/example.com/backups/example.com-backup-2014.07.22-21-35.tar.bz2 to 1001:1001
    [Tue Jul 22 21:36:20 2014] [debug] iMSCP::Database::mysql::dumpdb: Dump examplesql into /var/www/virtual/example.com/backups/examplesql.sql
    [Tue Jul 22 21:36:20 2014] [debug] iMSCP::Execute::execute: Executing command: /usr/bin/mysqldump --opt --complete-insert --add-drop-database --allow-keywords --compress --default-character-set=utf8 --quote-names -h localhost -P 3306 -u root -ExAmPlE58asdasaSADASasd --result-file='/var/www/virtual/example.com/backups/examplesql.sql' examplesql
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::getExitCode: External command exited with value 0
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::File::mode: Changing mode for /var/www/virtual/example.com/backups/examplesql.sql to 644
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::File::owner: Changing owner and group for /var/www/virtual/example.com/backups/examplesql.sql to 1001:1001
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::execute: Executing command: /usr/bin/pbzip2 --force '/var/www/virtual/example.com/backups/examplesql.sql'
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::getExitCode: External command exited with value 0
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Database::mysql::dumpdb: Dump example2sql into /var/www/virtual/example.com/backups/example2sql.sql
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::execute: Executing command: /usr/bin/mysqldump --opt --complete-insert --add-drop-database --allow-keywords --compress --default-character-set=utf8 --quote-names -h localhost -P 3306 -u root -ExAmPlE58asdasaSADASasd --result-file='/var/www/virtual/example.com/backups/example2sql.sql' example2sql
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::getExitCode: External command exited with value 0
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::File::mode: Changing mode for /var/www/virtual/example.com/backups/example2sql.sql to 644
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::File::owner: Changing owner and group for /var/www/virtual/example.com/backups/example2sql.sql to 1001:1001
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::execute: Executing command: /usr/bin/pbzip2 --force '/var/www/virtual/example.com/backups/example2sql.sql'
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Execute::getExitCode: External command exited with value 0
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Bootstrapper::unlock: Release exclusive lock on /tmp/imscp-backup-all.lock
    [Tue Jul 22 21:36:21 2014] [debug] iMSCP::Debug::END: Exit code: 0


    Thanks in advance.

    I have some problems whith backup like that...but @my server just one directory in htdocs disappear...the name of directory is "logs"
    But at my server, no disk errors...just logs directory dissapears from backup file (its not a big problem because this directory contains only the mysqli errors logfile)
    this bug is present in multiple versions of i-mscp....1.0.3-1.1.11....higher versions not tested @ current time

    If i remember right, the '/var/www/virtual/domain.com/logs/' folder is excluded from backups.

    I had a look at the source. The logs folder is excluded. So it is normal, that the folder is not in the backups.

    If you want to have the logs included and you are knowing what you are doing, you can comment the line where logs will be excluded in '/var/www/imscp/engine/backup/imscp-backup-all'
    But first of all, make a backup of the file !!!
    If you don't know what to do, i can help. ;-)