Mail notification about imscp-dsk-quota

Phinous · Feb 22nd 2015

Hi,

Since upgrade to 1.2.2, I'm recieving a lot of email notifications like this :

Quote

Dear admin,

This is an automatic email sent by your mydomain.net (222.222.222.222)
server.

A critical error has been encountered while executing function
main::quotaFiles in /var/www/imscp/engine/quota/imscp-dsk-quota.

Error was:

==========================================================================
Error while executing statement: MySQL server has gone away
==========================================================================

Display More

I checked the disk usage and the mysql server but everything is fine.

Any idea what's append ?

**Nuxwin** · Feb 22nd 2015

Hello ;

Without further details, we cannot help you.

Please run the following command:

Code

# cd /var/www/imscp/engine/quota
# ./imscp-dsk-quota -v > output.log

and once done, send me the resulting output.log file (in private)

Phinous · Feb 23rd 2015

Done, in your mailbox.

But for information, I had an error the first time I launched the command :

Code

root@server:/var/www/imscp/engine/quota# ./imscp-dsk-quota -v > output.log
[FATAL]
iMSCP::Bootstrapper::boot: Unable to connect to the SQL server: DBI connect('database=imscp;host=localhost;port=3306','root',...) failed: Can't connect to local MySQL server through socket '/var/run/mysqld/mysqld.sock' (2) at /var/www/imscp/engine/quota/../PerlLib/iMSCP/Database/mysql.pm line 115
Exit code: 255

After a reboot, I could launch it without problem...

**Nuxwin** · Feb 23rd 2015

Hello ;

Well, for the error, this was surely due to the fact that your MySQL server was down. Anyway, I don't see any problem in the log that I've received in my mailbox Please, check your Mysql installation.

Phinous · Feb 24th 2015

I did :

mysql_upgrade --force -p
mysqlcheck -A -u root -p

I had no error.
I will see if I still receive notification.
Yesterday around 22h30, I received 150 email notifications about this "problem" during half an hour. After nothing.

**theemstra** · Feb 24th 2015

Code

Error while executing statement: MySQL server has gone away

This means that the MySQL daemon was reachable but disconnected without a proper exit code.

This problem usually happens when a server has a very high load avg, when the CPU is occupied or there's no RAM available.

If you're running Monitorix (or any other similar statistics software) you might be able to find out what's going on

Phinous · Feb 24th 2015

I will follow your suggestion theemstra with more RAM in a first time. Thanks

**Nuxwin** · Feb 24th 2015

@theemstra

In fact, this error can occurs for several reasons... http://dev.mysql.com/doc/refman/5.5/en/gone-away.html

Mail notification about imscp-dsk-quota

Share

Daily visitors