access denied on panel after upgrade 1.1.0 to 1.1.4

Hi,

i recently upgraded to the latest stable maintanence release as published.

I got an error access the imscp panel of my host:

Quote

Forbidden
You don't have permission to access /
on this server.

Additionally, a 403 Forbidden
error was encountered while trying to use an ErrorDocument to handle the request.

Directory and file permissions:

Quote

root@one:/var/www# ll
insgesamt 16
drwxrwxr-x 4 bbwg bbwg 4096 Mär 25 11:09 ./
drwxr-xr-x 10 bbwg bbwg 4096 Mär 3 07:50 ../
drwxr-xr-x 6 root root 4096 Mär 25 10:30 imscp/
drwxr-xr-x 3 root root 4096 Sep 5 2013 virtual/

root@one:/var/www/imscp# ll
insgesamt 24
drwxr-xr-x 6 root root 4096 Mär 25 10:30 ./
drwxrwxr-x 4 bbwg bbwg 4096 Mär 25 11:09 ../
drwxr-x--- 2 root root 4096 Mär 25 10:30 backups/
drwxr-xr-x 2 root root 4096 Mär 25 10:30 daemon/
drwxr-x--- 11 root root 4096 Mär 25 10:31 engine/
dr-xr-x--- 8 root root 4096 Mär 25 10:31 gui/

root@one:/var/www/imscp/gui# ll
insgesamt 32
dr-xr-x--- 8 root root 4096 Mär 25 10:31 ./
drwxr-xr-x 6 root root 4096 Mär 25 10:30 ../
dr-xr-x--- 9 root root 4096 Mär 25 10:31 data/
drwx--x--- 3 root root 4096 Mär 25 10:31 i18n/
dr-xr-x--- 6 root root 4096 Mär 25 10:31 library/
drwxr-x--- 2 root root 4096 Mär 25 10:31 plugins/
dr-xr-x--- 7 root root 4096 Mär 25 10:31 public/
dr-xr-x--- 3 root root 4096 Mär 25 10:31 themes/

and the same permissions in public

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After "chmod -R o+x gui" i can access the panel at least but only get back text "Access denied."

I guess the owner of the whole imscp directory is wrong. Can you crosscheck this and tell me right owner? Its ubuntu12.04 with imscp1.1.4 upgrade via autoinstaller.
Thx!

i forgot this:
every other site/virtualhost is wokring like a charm... it's only the imscp panel, pma and webmail. that's why i am referring to wrong user of imscp dir

Quote from Nuxwin

Hello ;

Check your /etc/apache2/sites-availables/00_nameserver.conf file, which must contain the NameVirtualHost directives for your IPs (at bottom) such as

NameVirtualHost IP:80

i tried it, doesnt work. the server is behind a NAT device (router) and has an internal and external ip. i configured the hostname to be a subdomain of my domain pointing at my external ip address.

is it really
NameVirtualHost externalIP:80
NameVirtualHost externalIP:443

or as it was when i started editing
NameVirtualHost internalIP:80
NameVirtualHost internalIP:443

The Virtual Hosts are listening to the internal IP address as well.
I have teamviewer if u wanna have a look

as i said, all other sites are ok, just the panel. why should it be the nameserver config to solve that issue?

Quote from Nuxwin

Hello ;

You are using an exotic configuration so you should normally know how to manager.. Whatever, send me your teamviewer IDS.

i sent you the tv credentials.

it was working like a charm before, i don't really know what changed with the update to cause this problem. hope we can fix it

Rerunning Autoinstaller -d using the right dns setting (not bind9, but external) fixed the problem. THX for the great support!