Whenever I've spent a few hours trying to figure things out, I try to seek out some assistance because that's part of computing. My problem with the i-MSCP support is that instead of trying to be helpful, usually my posts get closed, preventing further conversation, implying that I don't know what I'm doing or that it's someone else's problem. This behavior is very frustrating and I don't know why the support here feels the need to behave this way.
A support line that people learn to sigh deeply before attempting to use, because the reaction will almost certainly be dismissal and condescension, is bad support.
I just felt the need to write this. I won't be coming here back, because I've found that the negative impact it has on my eagerness to solve the problem drops and leaves me simply in a bad mood after only being told that I probably don't know what I'm doing, shouldn't be trying what I'm doing or that I shouldn't be seeking assistance here.
And you know what? Fine. I won't, since the attitude on behalf of the support here is such that I should be somewhere else doing something else than what I need to do.
I have one recommendation, which is to leave the support to people who are genuinely interested in helping. If the support is just trying to NOT deal with other people's problems, it's not support. 
Generally speaking I tend to think that people will be smart enough to learn by themself but I'm wrong...