Upgrade from 1.3.16 to 1.4.3 failed

  • Hello,
    I try upgrade from 1.3.16 to 1.4.3 will failed.
    Failed message:


    [ERROR] Servers::httpd::apache_fcgid::start: Couldn't start the `apache2' service: Unknown error at /root/software/imscp-1.4.3/engine/PerlLib/iMSCP/Service.pm line 186.


    [ERROR] autoinstaller::Functions::install: An error occurred while performing installation steps



    How to fix it?

  • Result of apache2ctl -t ?

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

  • I run apache2ctl -t
    It's show
    Syntax OK


    I have restart apache2.It's show


    [FAIL] Restarting web server: apache2 failed!
    [....] There are processes named 'apache2' running which do not match your pid file which are left untouched in the name of safety, Please rev[warnhe situation by hand. ... (warning).

  • @akong7777


    You upgraded from Wheezy, right? Kill those process: pkill -KILL -f apache2 and rerun the i-MSCP installer

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

  • Same error.
    [ERROR] Servers::httpd::apache_fcgid::start: Couldn't start the `apache2' service: Unknown error at /root/software/imscp-1.4.3/engine/PerlLib/iMSCP/Service.pm line 186.

  • Give le access to the server please...

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

  • @akong7777


    Congratulations │
    │ │
    │ i-MSCP has been successfully installed/updated. │
    │ │
    │ Please connect to https://panel.aspa.idv.tw:4443 and login with your administrator account. │
    │ │
    │ Thank you for choosing i-MSCP.



    To resume, your Apache2 installation was broken due to old Apache2 packages (from wheezy) that were not purged correctly.

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

  • So,I purge apache2.And what old package need to purge??
    Because I have other imscp server will upgrade.I must know how to make sure upgrade success.
    Thanks a lot.