LXC container - iMSCP::Mount::mount: Error while calling mount on update (i-MSCP 1.3.10)

**ciscllc** · Dec 21st 2016

Hi,

I am trying to update a 1.2.16 to 1.3.10 and read the errata file.

Whenever I try to run the installer I get this error, always on different domains...

Debian 7.11

Code

[ERROR] main::setupDbTasks: iMSCP::Mount::mount: Error while calling mount(/var/log/apache2/domain1.com, /var/www/virtual/domain1.com/logs/domain1.com, none, 3236761632, 0): Permission denied at /usr/local/src/imscp-1.3.10/engine/PerlLib/iMSCP/DbTasksProcessor.pm line 446.
autoinstaller::Functions::install: An error occurred while performing installation steps

Any help is welcome!

Best regards

**Nuxwin** · Dec 21st 2016

Quote from ciscllc

iMSCP::Mount::mount: Error while calling mount(/var/log/apache2/domain1.com, /var/www/virtual/domain1.com/logs/domain1.com, none, 3236761632, 0): Permission denied

We need more information about your environment because here the error clearly say that there is a permissions problem.

**ciscllc** · Dec 21st 2016

Thanks!

So there *should* be some kind of permisson error.
The log files and all directories have the same permissions and groups and owners like any other imscp installation on my servers.

It is a vServer on proxmox (LXC) like most of my servers.
RAM 2 GB
HDD 10 GB

Regards

**Nuxwin** · Dec 21st 2016

@ciscllc

Ok, you surely missed requirements part for newest i-MSCP versions:

The last link will give you the hints to make your LXC container ready for i-MSCP.

Note: If you cannot access the host to give the required permissions inside your container regarding mount operations, you can always deactivate mount of customer HTTP logs. How to process?

Edit your current /etc/imscp/apache/apache.data file and change the value of the MOUNT_CUSTOMER_LOGS parameter to no
Do same for the /etc/imscp/apache/apache.old.data file
Rerun the i-MSCP installer as usually

**Nuxwin** · Dec 21st 2016

@ciscllc

I've edited my previous answer. Please read it again

LXC container - iMSCP::Mount::mount: Error while calling mount on update (i-MSCP 1.3.10)

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