imscp_traffic status error and upgrade

    Hello,



    I tried upgrade iMSCP 1.3.0 -> iMSCP 1.3.1, but I got an error message and the upgrade process stopped:



    ---


    [ERROR]


    │ Error while performing step:


    │ Processing setup tasks


    │ Error was:


    │iMSCP::Stepper::_callback: Could not restart the imscp_traffic service: iMSCP::Provider::Service::Sysvinit::_exec: Job for imscp_traffic.service failed. See


    │ 'systemctl status imscp_traffic.service' and 'journalctl -xn' for details. at /usr/local/src/imscp-1.3.1/engine/PerlLib/iMSCP/Service.pm line 206.


    │ Please have a look at http://i-mscp.net/forum if you need help.


    ---


    I looked the forum. I found a intrest post: https://i-mscp.net/index.php/T…ic-service-i-MSCP-1-2-16/



    I rollback my old system to iMSCP 1.3.0 and I try check on my old server this instruction:





    Code
    1. service imscp_traffic status


    Result:

    Code
    1. ● imscp_traffic.service - i-MSCP traffic logger
    2. Loaded: loaded (/etc/systemd/system/imscp_traffic.service; enabled)
    3. Active: failed (Result: exit-code) since v 2016-09-25 13:14:10 CEST; 11min ago
    4. Process: 463 ExecStart=/usr/bin/perl /var/www/imscp/engine/tools/imscp-net-traffic-logger start (code=exited, status=1/FAILURE)
    5. Main PID: 463 (code=exited, status=1/FAILURE)
    6. szept 25 13:14:09 admin systemd[1]: Starting i-MSCP traffic logger...
    7. szept 25 13:14:10 admin perl[463]: [ERROR] main::start: iptables: Chain already exists.
    8. szept 25 13:14:10 admin systemd[1]: imscp_traffic.service: main process exited, code=exited, status=1/FAILURE
    9. szept 25 13:14:10 admin systemd[1]: Failed to start i-MSCP traffic logger.
    10. szept 25 13:14:10 admin systemd[1]: Unit imscp_traffic.service entered failed state.



    but my iMSCP 1.3.0 server working is perfect. I could upgrade it (iMSCP 1.2.17 > iMSCP 1.3.0) without fail.



    What is the error? How can I fix it, that I can upgrade the system is iMSCP 1.3.3 (latest update)?



    My system is now Debian 8.6



    Thx!



    Robert

    You don't need to upgrade to each version, just upgrade to latest version directly..

    Quote from kalmarr

    [ERROR] main::start: iptables: Chain already exists

    So, do


    Code
    1. perl /var/www/imscp/engine/tools/imscp-net-traffic-logger -v stop


    Once done restart the installer (from version 1.3.3)

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    Thank you for your answer Nuxwin!


    I stopped this service and I tried upgrade iMSCP again and I got more errors:


    Install panel:


    Code
    1. [ERROR]Error while performing step: Processing setup tasksError was:iMSCP::Stepper::_callback: Could not restart the imscp_traffic service:iMSCP::Provider::Service::Sysvinit::_exec: Job for imscp_traffic.service failed. See 'systemctl status imscp_traffic.service' and 'journalctl -xn' for details. at /usr/local/src/imscp-1.3.3/engine/PerlLib/iMSCP/Service.pm line 206. Please have a look at http://i-mscp.net/forum if you need help.


    shell: new errors



    Code
    1. [ERROR] Servers::named::bind::addCustomDNS: Could not dump projekt-tanacsadas.hu zone: /etc/imscp/bind/working/projekt-tanacsadas.hu.db:27: unknown RR type '60'zone projekt-tanacsadas.hu/IN: loading from master file /etc/imscp/bind/working/projekt-tanacsadas.hu.db failed: unknown class/typezone projekt-tanacsadas.hu/IN: not loaded due to errors.Servers::named::bind::addCustomDNS: Could not dump matrixcbs-server.info zone: /etc/imscp/bind/working/matrixcbs-server.info.db:41: unknown RR type '60'zone matrixcbs-server.info/IN: loading from master file /etc/imscp/bind/working/matrixcbs-server.info.db failed: unknown class/typezone matrixcbs-server.info/IN: not loaded due to errors.Servers::named::bind::addCustomDNS: Could not dump usis.me zone: /etc/imscp/bind/working/usis.me.db:83: unknown RR type '60'zone usis.me/IN: loading from master file /etc/imscp/bind/working/usis.me.db failed: unknown class/typezone usis.me/IN: not loaded due to errors.Servers::named::bind::addCustomDNS: Could not dump m-telesales.hu zone: /etc/imscp/bind/working/m-telesales.hu.db:27: unknown RR type '60'zone m-telesales.hu/IN: loading from master file /etc/imscp/bind/working/m-telesales.hu.db failed: unknown class/typezone m-telesales.hu/IN: not loaded due to errors.iMSCP::Stepper::_callback: Could not restart the imscp_traffic service: iMSCP::Provider::Service::Sysvinit::_exec: Job for imscp_traffic.service failed. See 'systemctl status imscp_traffic.service' and 'journalctl -xn' for details. at /usr/local/src/imscp-1.3.3/engine/PerlLib/iMSCP/Service.pm line 206.autoinstaller::Functions::install: An error occurred while performing installation steps


    Domain error - example (#cat /etc/imscp/bind/working/projekt-tanacsadas.hu.db)




    I didn't change configuration, all origin iMSCP are config files.


    Robert

    Quote from kalmarr

    mail._domainkey 60 60 IN TXT "v=DKIM1; k=rsa; s=email; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC5eO0bqA65vQV93A5FN5f1XjBwxriDjcTn3q+mJHS/Zi/E7C4MBrIkGMJV3m3qCfpx57CFJXOaWkiqqE9xERUMeKdtfB/oSRsT1DqErNp7nCWbgBzUa1e4RvT19ORJ7Bv02CfQc4kg+sDkXrHI9mFAvC6+BPRdTPziSkLwIDAQAB"

    • Ensure that you have not any other script that setup iptable, remove any iptable rule
    • Disable the opendkim plugin manually (search on our forum to know how)
    • Rerun the installer
    • Deinstall your current version of the OpenDKIM plugin
    • Install the latest version of the OpenDKIM

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    • Ensure that you have not any other script that setup iptable, remove any iptable rule

    I change my iptables:


    #perl /var/www/imscp/engine/tools/imscp-net-traffic-logger -v stop

    Code
    1. [DEBUG] iMSCP::Bootstrapper::boot: Booting backend....[DEBUG] iMSCP::Config::_init: Tying /etc/imscp/imscp.conf file[DEBUG] iMSCP::Execute::execute: iptables -S[DEBUG] main::stop: -P INPUT ACCEPT-P FORWARD ACCEPT-P OUTPUT ACCEPT-A INPUT -i lo -j ACCEPT-A INPUT -m conntrack --ctstate INVALID -j DROP-A INPUT -m conntrack --ctstate ESTABLISHED -j ACCEPT-A OUTPUT -o lo -j ACCEPT-A OUTPUT -j ACCEPT


    • Disable the opendkim plugin manually (search on our forum to know how)

    I disabled all plugins and I uninstalled the opendkim.

    • Rerun the installer

    I got again error same message:


    Code
    1. [ERROR] iMSCP::Stepper::_callback: Could not restart the imscp_traffic service: iMSCP::Provider::Service::Sysvinit::_exec: Job for imscp_traffic.service failed. See 'systemctl status imscp_traffic.service' and 'journalctl -xn' for details. at /usr/local/src/imscp-1.3.3/engine/PerlLib/iMSCP/Service.pm line 206.
    4. autoinstaller::Functions::install: An error occurred while performing installation steps

    @kalmarr


    Please give us an access to your server.

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