Microsoft (hotmail, outlook.com) block mails

  • imscp 1.2.9
    Dovecot
    Debian 8


    Code
    1. Sep 9 11:29:59 panel postfix/smtp[22857]: Trusted TLS connection established to mx2.hotmail.com[65.55.37.120]:25: TLSv1.2 with cipher ECDHE-RSA-AES256-SHA384 (256/256 bits)
    2. Sep 9 11:29:59 panel dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=0/0, del=0/0, size=0
    3. Sep 9 11:29:59 panel postfix/smtp[22857]: 0FAD251C0CDF: to=<[email protected]>, relay=mx2.hotmail.com[65.55.37.120]:25, delay=1.6, delays=0.18/0/1.3/0.15, dsn=5.0.0, status=bounced (host mx2.hotmail.com[65.55.37.120] said: 550 SC-001 (COL004-MC4F17) Unfortunately, messages from 87.98.228.227 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL FROM command))
    4. Sep 9 11:29:59 panel postfix/smtp[22857]: 0FAD251C0CDF: lost connection with mx2.hotmail.com[65.55.37.120] while sending RCPT TO
    5. Sep 9 11:29:59 panel postfix/cleanup[7428]: A2CD151C0CE2: message-id=<[email protected]>
    6. Sep 9 11:29:59 panel postfix/bounce[22988]: 0FAD251C0CDF: sender non-delivery notification: A2CD151C0CE2
    7. Sep 9 11:29:59 panel postfix/qmgr[7308]: A2CD151C0CE2: from=<>, size=5399, nrcpt=1 (queue active)
    8. Sep 9 11:29:59 panel postfix/qmgr[7308]: 0FAD251C0CDF: removed
    9. Sep 9 11:29:59 panel dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
    10. Sep 9 11:29:59 panel postfix/pipe[22990]: A2CD151C0CE2: to=<[email protected]>, relay=dovecot, delay=0.14, delays=0.03/0.01/0/0.1, dsn=2.0.0, status=sent (delivered via dovecot service)

    i need reconfigure dovecot?
    the error only appears to send hotmail, it seems, and everything has been installed (dovecot-sieve dovecot-managesieved)
    can you help me? Thanks

  • Are you using the RoundcubePlugins plugin for the sieve feature?

  • After disabling the plugin, you can send mails again?

  • Unfortunately, messages from 87.98.228.227 weren't sent. Please contact your Internet service provider since part of their network is on our block list.

    Hi, Please try to send a email to another recipient (hotmail is something strict in their policy).
    Your network may be blocked by hotmail.

    Sry for my bad english :)

  • Code
    1. IP Query Result: IP Address: Risk Level: Description:
    2. 87.98.228.227
    3. No Risk
    4. This IP address has not been used for sending Spam

    and not blacklist :( i send mail to hotmail :)

  • Where have you checked this?
    Hotmail has his own blacklists.


    If microsoft dont unblock your IP soon try to resend the unblockage formular again after one week.

    Sry for my bad english :)