Subdomain error. Unable to delete or change entrys

  • My post in this old thread got deleted.


    So i had to create this new topic.

  • @nextx42


    You're previous post has been deleted because you posted in a thread which is marked as solved.


    About your problem and because we are not magiciens, you should consider to follow our posting rules and furthermore, follow the procedure below:


    • Enable debug mode in your imscp.conf file
    • Go to the debugger interface (admin level)
    • set subdomain status to to change and execute request
    • Trigger subdomain deletion again
    • Provide us the relevant log from /var/log/imscp for this subdomain


    Saying: "i'm not able to change or delete a subdomain entry" doesn't help us ;)

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  • @Nuxwin


    The log shows this: [Thu Jan 15 12:53:57 2015] [error] Servers::named::bind::addSub: Unable to install DOMAIN.com.db

  • This mean that you've a wrong dns record. Do you have added www subdomain ? If yes, this explain the problem... I'm already in support session. If you don't figure out alone, I'll help you later ;)

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  • a customer messed it up. I just want to fix the problem ^^ am i able to delete this entry in the database?


    Ok what i did was checking the debugger. Open phpmyadmin delete the brokensubdomain. Done


    Is this what actually solves the problem @Nuxwin ?

  • Here you removed only the entry from the database. You must now check the system for any garbage ( vhost file, web folder directory ) and so on...

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