May 4th 2012 #1 After Login as reseller you see the message for existing tickets, but the counter is "0". Open the file Code /var/www/imscp/gui/public/reseller/index.php Search in line 68 Code set_page_message(tr('You have received %d new support questions.', '<strong>' . $nbQuestions . '</strong>')); and replace it with Code set_page_message(tr('You have received %s new support questions.', '<strong>' . $nbQuestions . '</strong>'));