Error 500 on three different Server

**TechnikOnkel** · Jun 24th 2014

Hello,

i had a strange problem this morning on three different imscp Server. I got the Error 500 on some websites and the admin panel. I had to restart all the Servers to get it work again.
It was on three different server, three different IPs and two different datacenters.

I am running Latest Stable-Release: 1.1.11 on all Servers.

The error occoured between 7 and 8 am this morning.

Anybody else had the problems? Where should i found a log about that?

Thank you!

**Nuxwin** · Jun 24th 2014

Hello ;

If you want get any help, you should provide further information:

Distro and codename in use?
Logs

Do you use Ubuntu 14.04 and PHP5-FPM ???

jonci · Jun 24th 2014

There is enough free memory?

Quote

Anybody else had the problems? Where should i found a log about that?

/var/log/syslog
/var/log/apache2/error.log
etc.

**TechnikOnkel** · Jun 24th 2014

I am using Ubuntu 12.04 on all system:

BuildDate = 20140608

Version = 1.1.11

CodeName = Eagle

okay this is what my error.log says:

Quote

[Tue Jun 24 07:54:43 2014] [notice] FastCGI: process manager initialized (pid 4873)
[Tue Jun 24 07:54:43 2014] [notice] Apache/2.2.22 (Ubuntu) mod_fastcgi/mod_fastcgi-SNAP-0910052141 mod_ssl/2.2.22 OpenSSL/1.0.1 configured -- resuming normal operations
[Tue Jun 24 07:54:43 2014] [notice] SIGUSR1 received. Doing graceful restart
[Tue Jun 24 07:54:43 2014] [notice] FastCGI: process manager initialized (pid 4999)
[Tue Jun 24 07:54:44 2014] [notice] Apache/2.2.22 (Ubuntu) mod_fastcgi/mod_fastcgi-SNAP-0910052141 mod_ssl/2.2.22 OpenSSL/1.0.1 configured -- resuming normal operations
piped log program '/usr/local/sbin/vlogger -i -n -t access.log -d /etc/imscp/apache/working/vlogger.conf /var/log/apache2' failed unexpectedly
piped log program '/usr/local/sbin/vlogger -i -n -t access.log -d /etc/imscp/apache/working/vlogger.conf /var/log/apache2' failed unexpectedly

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**Nuxwin** · Jun 24th 2014

@TechnikOnkel

I don't see anything relevant here. Does this problem occurs every days or occurred only today? Try to run the logrotate (apache) manually to see the result :

Shell-Script

# logrotate -f /etc/logrotate.d/apache2

Once it's done, say me if Apache is still running correctly.

Smallserver · Jun 24th 2014

I have experienced the same this week, on my only server, but up till now just once. This is on debian, latest Stable as installed by Nux. I didn't change a thing.
I didn't find the cause for this, but I have vlogger errors in my logs too.

jonci · Jun 24th 2014

and is there any error in these log files?

/var/log/apache2/suexec.log
/var/log/apache2/ADMIN_URL/error.log

Smallserver · Jun 26th 2014

Again, just now.
Will Look in te logs this weekend.

Smallserver · Jun 28th 2014

Quote from jonci

and is there any error in these log files?

/var/log/apache2/suexec.log

Empty

/var/log/apache2/ADMIN_URL/error.log

[Thu Jun 26 21:25:07 2014] [error] [client 87.x.x.x] (111)Connection refused: FastCGI: failed to connect to server "/var/lib/apache2/fastcgi/php5-fcgi-master": connect() failed
[Thu Jun 26 21:25:07 2014] [error] [client 87.x.x.x] FastCGI: incomplete headers (0 bytes) received from server "/var/lib/apache2/fastcgi/php5-fcgi-master"

**Nuxwin** · Jun 28th 2014

@Smallserver

Hello ;

Logs are not really relevant there... This is a problem with php5-fpm as I see. Any memory problem? High traffic just before the problem? This problem occurred when exactly? Can you please update to last stable branch state ( https://github.com/i-MSCP/imscp/archive/stable.zip )?

Thanks

Error 500 on three different Server

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