Proftp unable to delete files or directories

Shinzan · May 27th 2013

I have a Latest STABLE Version: 1.0.3.0 on an UBUNTU 11 distro.

Everything works fine and I've been a user since VHCS. The latest problem I've run into after using the migration script from iscp to imscp is with proftp.

All my users can login using their favorite ftp client and are able to rename move add and touch /edit all files but they are UNABLE to delete any file or folder it gives an access denied issue.

I have not modified any proftp config files and everything is the default form upgrading from imcsp via the script in these forums.

Any thoughts on this?

David

**Nuxwin** · May 27th 2013

Quote from Shinzan

I have a Latest STABLE Version: 1.0.3.0 on an UBUNTU 11 distro.

Everything works fine and I've been a user since VHCS. The latest problem I've run into after using the migration script from iscp to imscp is with proftp.

All my users can login using their favorite ftp client and are able to rename move add and touch /edit all files but they are UNABLE to delete any file or folder it gives an access denied issue.

I have not modified any proftp config files and everything is the default form upgrading from imcsp via the script in these forums.

Any thoughts on this?

David

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Hello ;

Which folder they tried to remove exactly?

Thank you for using i-MSCP

Shinzan · May 27th 2013

Quote

Hello ;

Which folder they tried to remove exactly?

Thank you for using i-MSCP

Anything that is under /htdocs

including any file they have previously created.

**Nuxwin** · May 27th 2013

Re ;

Please for the domain that pose problem, provide us the result of the following command

Code

# ls -la /var/www/virtual/<domain.tld>

Thank you for using i-MSCP

Shinzan · May 28th 2013

Code

root@ispcp:~# ls -la /var/www/virtual/fastfoodanime.com/
total 228
drwx--x--- 12 vu2010 www-data 4096 Jan 15 12:16 .
dr-xr-xr-x 26 root root 4096 May 26 18:22 ..
drwxr-xr-x 2 vu2010 www-data 4096 Jan 25 2012 admin
drwx--x--- 6 vu2010 www-data 4096 Jan 15 12:16 antiquegraphicprints
drwxr-xr-x 2 root root 4096 May 27 03:32 backups
drwxr-x--x 2 vu2010 vu2010 4096 Jan 13 2012 cgi-bin
drwxr-xr-x 3 vu2010 www-data 4096 Jan 13 2012 disabled
drwx--x--- 3 root www-data 4096 Dec 24 16:45 domain_disable_page
drwx--x--- 3 vu2010 www-data 4096 Dec 24 16:45 errors
drwxr-x--- 12 vu2010 www-data 4096 May 1 22:23 htdocs
-rw-r----- 1 vu2010 www-data 67 Jan 1 17:13 .htgroup
-rw-r----- 1 vu2010 www-data 146 Jan 1 17:13 .htpasswd
drwxr-x--- 2 vu2010 vu2010 4096 Jan 16 00:00 logs
drwxrwx--- 2 vu2010 vu2010 176128 May 27 18:20 phptmp

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this is one of the multiple customers with the same problem

Thanks!

**Nuxwin** · May 28th 2013

Re ;

Please install teamviewer on your desktop and send me the ID via pm if you want further help.

Thanks

Shinzan · May 28th 2013

Quote from Nuxwin

Re ;

Please install teamviewer on your desktop and send me the ID via pm if you want further help.

Thanks

PM Sent anyone else have any ideas ?

**Nuxwin** · May 28th 2013

Hello ;

Read my last PM please.

Thank you for using i-MSCP

Shinzan · May 28th 2013

Thanks very much for this work around and Ill be looking forward to the next stable release of my favorite open source project!

David

**Nuxwin** · May 28th 2013

Re ;

After some checks on the Shinzan server, it seem that proftpd is unable to list Ftp user permissions when too many Proftpd limit files are loaded. This problem has been fixed in last master already. Proftpd limit files were cause of several issues such as slow login, permissions problem and so on...

As workaround here, I've commented the directives that include limit files created by i-MSCP in its /etc/proftpd/proftpd.conf file at bottom.

Thank you for using i-MSCP

Proftp unable to delete files or directories

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