unable to resolve host address packages.sury.org

    • not i-MSCP related
  • nextx42
  • Closed
  • Thread is marked as Resolved.

    Hi there,


    i started the 1.4.7 installation.


    But i do get this error:


    Code
    1. [ERROR] autoinstaller::Adapter::DebianAdapter::_processAptRepositories: --2017-07-31 01:19:21-- https://packages.sury.org/php/apt.gpg
    2. Resolving packages.sury.org (packages.sury.org)... failed: Connection timed out.
    3. wget: unable to resolve host address ‘packages.sury.org’
    4. [ERROR] autoinstaller::Functions::build: An error occurred while performing build steps

    (Screenshot below)



    DNS server is 8.8.8.8


    Can anybody help me with this?

    Hello.



    You could add ppa repo manually before installation...

    Code
    1. sudo add-apt-repository ppa:ondrej/php

    it fix it, maybe :)

    OS: Ubuntu 16.04.3 LTS
    i-MSCP: 1.5.1 + ClamAV (1.3.0) + SpamAssassin (2.0.1)

    @RamCZ



    Quote from RamCZ

    You could add ppa repo manually before installation...


    sudo add-apt-repository ppa:ondrej/php it fix it, maybe

    You should avoid saying such a bullshit... The i-MSCP installer is adding required repository and in Debian, there are no PPA.



    You have a DNS issue. Please post us the content of your /etc/resolv.conf file and also, post us the result of dig packages.sury.org


    Thanks.

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

    SSH key for online support

    dig output:

    Code
    1. ; <<>> DiG 9.9.5-9+deb8u13-Debian <<>> packages.sury.org;; global options: +cmd;; Got answer:;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52955;; flags: qr rd ra ad; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1;; OPT PSEUDOSECTION:; EDNS: version: 0, flags:; udp: 512;; QUESTION SECTION:;packages.sury.org. IN A;; ANSWER SECTION:packages.sury.org. 2551 IN CNAME howl.labs.nic.cz.howl.labs.nic.cz. 1490 IN A 217.31.192.150;; Query time: 9 msec;; SERVER: 8.8.8.8#53(8.8.8.8);; WHEN: Mon Jul 31 12:29:56 CEST 2017;; MSG SIZE rcvd: 92


    resolv.conf:




    Code
    1. search mytld.de
    2. nameserver 2001:4860:4860::8888
    3. nameserver 2001:4860:4860::8844
    4. nameserver 8.8.8.8
    5. nameserver 8.8.4.4


    Thank you in advance @Nuxwin !

    Edited once, last by nextx42 ().

    @nextx42


    Could you move your IPv6 nameserver entries at bottom into your /etc/resolv.conf configuration file and retry?


    If you cannot figure out alone, please give us access to your server.

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

    SSH key for online support

    @Nuxwin


    The issue is still there. I've deleted the IPv6 DNS settings. Same issue.

    Quote from Nuxwin

    If you cannot figure out alone, please give us access to your server.

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

    SSH key for online support

    Ok.


    Nuxwin was able to fix this issue:


    Code
    1. Problem solved. In order you must:
    2. -- apt-get purge rdnssd
    3. -- put your ipv6 nameserver entries at bottom in the resolv.conf file (for now, I've removed them)
    4. -- install i-MSCP

    Thread closed ;)

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

    SSH key for online support