Let's Encrypt certificate renewal failed on single domain

**thoand** · Jul 25th 2017

Hello,

I have a Problem with one single domain on which Let' Encrypt failed. All other Domains are working fine.

Code

Sat Jul 15 00:00:50 2017] [error] Plugin::LetsEncrypt::run: An unexpected error occurred:
ReadTimeout: HTTPSConnectionPool(host='acme-v01.api.letsencrypt.org', port=443): Read timed out. (read timeout=45)
Please see the logfiles in /var/log/letsencrypt for more details.

Sadly the mentioned logfile does not exist. I am using i-MSCP 1.4.6 with Let's Encrypt plugin 3.3.0.

Regards,
thoand

**Nuxwin** · Jul 25th 2017

Quote from thoand

Sadly the mentioned logfile does not exist. I am using i-MSCP 1.4.6 with Let's Encrypt plugin 3.3.0.

I'm sure that you're wrong for the log file. /var/log/letsencrypt is a directory into which you must look for logs....

**thoand** · Jul 25th 2017

Hi Nuxwin,

the directory definitely did not exist until I requested a certificate for another new domain. If I grep for the failed domain it therefore does not find anything (grep DOMAIN /var/log/letsencrypt/letsencrypt.log*).

Regards,
thoand

**AnDee** · Jul 25th 2017

your problem is not related with i-mscp or plugin.
look :
https://community.letsencrypt.…ypt-org-port-443/34341/35
you must wait and look status on https://letsencrypt.status.io/

**thoand** · Jul 26th 2017

Hi AnDee,

thank you, but the threads last post is from may 19th and https://letsencrypt.status.io/ which I visited, before I posted here says everything is operational.

But the problem still exists.

Regards,
thoand

**Nuxwin** · Jul 26th 2017

@thoand

Could you give us access to the server and also say us for which domain name the renewal fail?

Thanks.

**thoand** · Jul 27th 2017

Hi Nuxwin,

I added your ssh-Key. Will write you the details via PN.

Thank you!

**Nuxwin** · Jul 27th 2017

@thoand

Fixed. This was a temporary failure not related to the plugin as stated by @AnDee
Next time, go in the debugger interface (admin level). From that interface, you can force a retry.

Thread closed.

Let's Encrypt certificate renewal failed on single domain

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