[FATAL] iMSCP::TemplateParser::process: Malformed UTF-8 character

**theprincy** · Apr 12th 2017

Hello,

I tried to delete some subdomains but all I get is a Deletion in progress... message. I tried to take a look into the /var/log/imscp/imscp-rqst-mngr.log log but it is empty.

I have execute: perl /var/www/imscp/engine/imscp-rqst-mngr -v

and this is the result

Shell-Script

[DEBUG] iMSCP::Bootstrapper::boot: Booting backend....
[DEBUG] iMSCP::Bootstrapper::lock: Acquire exclusive lock on /tmp/imscp.lock
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/imscp.conf file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/mysql/mysql.data file in readonly mode
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Plugin tasks...
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Plugin (enabled) tasks for: RoundcubePlugins (ID 1)
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Plugin (enabled) tasks for: ServerDefaultPage (ID 2)
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/apache/apache.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/php/php.data file in readonly mode
[DEBUG] Modules::Plugin::_call: Calling run() method on Plugin::ServerDefaultPage
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Plugin (enabled) tasks for: ClamAV (ID 4)
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Plugin (enabled) tasks for: SpamAssassin (ID 5)
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Plugin (enabled) tasks for: PanelRedirect (ID 6)
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::NetworkInterfaces tasks...
[DEBUG] iMSCP::DbTasksProcessor::_process: No task to process for Modules::NetworkInterfaces
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::SSLcertificate tasks...
[DEBUG] iMSCP::DbTasksProcessor::_process: No task to process for Modules::SSLcertificate
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::User tasks...
[DEBUG] iMSCP::DbTasksProcessor::_process: No task to process for Modules::User
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Domain tasks...
[DEBUG] iMSCP::DbTasksProcessor::_process: Processing Modules::Domain (toadd) tasks for: monkeyeros.com (ID 210)
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/cron.d/cron.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/proftpd/proftpd.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/postfix/postfix.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/bind/bind.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/courier/courier.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/frontend/frontend.data file in readonly mode
[DEBUG] iMSCP::Config::_loadConfig: Tying /etc/imscp/pma/phpmyadmin.data file in readonly mode
[DEBUG] Modules::Abstract::_runAction: Calling action preaddDmn on Package::Webstats
[DEBUG] Modules::Abstract::_runAction: Calling action addDmn on Servers::httpd
[DEBUG] iMSCP::Execute::execute: ip -o link show
[DEBUG] iMSCP::Execute::execute: ip -o addr show
[DEBUG] iMSCP::EventManager::trigger: Triggering afterHttpdBuildConf event
[DEBUG] iMSCP::EventManager::trigger: Triggering afterHttpdBuildConfFile event
[DEBUG] iMSCP::Execute::execute: a2ensite monkeyeros.com.conf
[DEBUG] Servers::httpd::apache_fcgid::enableSites: Site monkeyeros.com.conf already enabled
[DEBUG] iMSCP::EventManager::trigger: Triggering afterHttpdBuildConf event
[DEBUG] iMSCP::EventManager::trigger: Triggering afterHttpdBuildConfFile event
[DEBUG] iMSCP::EventManager::trigger: Triggering afterHttpdBuildConf event
[DEBUG] iMSCP::EventManager::trigger: Triggering afterHttpdBuildConfFile event
[DEBUG] iMSCP::Execute::execute: cp -RT /etc/imscp/skel/domain /tmp/mgsh_X1DmN
[DEBUG] iMSCP::Bootstrapper::unlock: Releasing exclusive lock on /tmp/imscp.lock
[WARN] iMSCP::File::get: utf8 "\xE0" does not map to Unicode at /var/www/imscp/engine/PerlLib/iMSCP/File.pm line 68, <$fh> chunk 1.
[FATAL] iMSCP::TemplateParser::process: Malformed UTF-8 character (fatal) at /var/www/imscp/engine/PerlLib/iMSCP/TemplateParser.pm line 60.

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How can I fix?

Details:

System: Debian 7.8
I-MSCP: 1.3.16

**Nuxwin** · Apr 12th 2017

Quote from theprincy

How can I fix?

By updating to latest Serie. This bug has been fixed in v1.4.0: https://github.com/i-MSCP/imscp/blob/1.4.x/CHANGELOG#L127

**theprincy** · Apr 12th 2017

but if I'm not mistaken the 1.4.x version is not compatible with debian 7 right? so I should update the server first debian 8 correct?

**Nuxwin** · Apr 12th 2017

Quote from theprincy

but if I'm not mistaken the 1.4.x version is not compatible with debian 7 right? so I should update the server first debian 8 correct?

https://github.com/i-MSCP/imsc…x_errata.md#distributions

[FATAL] iMSCP::TemplateParser::process: Malformed UTF-8 character

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