i-MSCP welcome email gmail problem

  • Hello guys,
    I have problem with welcome mail in i-MSCP. When I create a new client user with gmail email, message go in "spam". How to fix this?

  • @chzn


    First please: Reporting rules - Reminder



    If the mail is going to the gmail junk folder, that means that the mail server is not well configured or that your IP is blacklisted. Gmail, hotmail... mail providers are really stricts:


    You should in order:

    • Make sure that your IP is not listed in any blacklist
    • Make sure that your reverse DNS is correctly set
    • Install the SPF plugin
    • Install the OpenDKIM plugin
    • Test your mail server here: https://www.mail-tester.com/

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  • I have opendkim and spf plugin. When i send email from my domain to gmail everything it's ok. My sender email is [email protected], but welcome mail it's come by [email protected]. That's the problem.

    If your control panel domain is cp.mydomain.com, that normal ;)

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  • What do you advise me? I use mydomain.com like i-mscp client user. If I reconfigure control panel to be mydomain.com will not confuse everything?

  • @chzn


    First please, give me the real domain name of your cp. I cannot check without it.

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  • @chzn


    Your mail server hostname doesn't matches with your reverse DNS.


    For the rest, I'll first try to reproduce using my mail server. I say you informed.

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  • Yes I know. The problem is in my isp, she doesn't allow personal add PTR record.