Unable to send or receive mail on i-mscp

  • System config:


    Debian Squeeze on a VPS
    i-mscp 1.1.0-rc1.4


    I have setup an email account and tried sending email via webmail. However even though the gui reports successfully sending the email, the mail isnt getting send. Please help me get to the root of this issue


    Logs are provided below:
    mail.err


    Mail.info: Attached
    Mail.log: Attached
    Mail.warn: Attached

    Files

    • mail.info.txt

      (209.71 kB, downloaded 93 times, last: )
    • mail.log.txt

      (214.47 kB, downloaded 41 times, last: )
    • mail.warn.txt

      (30.72 kB, downloaded 71 times, last: )

    Edited once, last by dzchimp ().

  • The latest log entries show connection timeouts but DNS works fine...



    Do you run a firewall or something?
    Or you may be blocked by Google, but I don't think so...
    Have you tried sending to another adress? like trashmail.net or similar...



    Beside that, in what timezone do you live? :)


  • No, I havent setup any firewall. Besides imscp installation, the debian server is clean. I tried sending to hotmail and mailinator. It doesnt get delivered.


    Code
    1. Feb 8 21:09:48 joel imapd: LOGIN, [email protected], ip=[::ffff:50.7.228.37], port=[35705], protocol=IMAP
    2. Feb 8 21:09:48 joel imapd: LOGOUT, [email protected], ip=[::ffff:50.7.228.37], headers=0, body=0, rcvd=52, sent=156, time=0
    3. Feb 8 21:10:16 joel postfix/smtp[5096]: connect to mailinator.com[72.51.33.80]:25: Connection timed out
    4. Feb 8 21:10:16 joel postfix/smtp[5044]: connect to mx1.hotmail.com[65.55.37.120]:25: Connection timed out
    5. Feb 8 21:10:16 joel postfix/smtp[5096]: 6EF8D2E1FEA: to=<[email protected]>, relay=none, delay=30, delays=0.13/0.01/30/0, dsn=4.4.1, status=deferred (connect to mailinator.com[72.51.33.80]:25: Connection timed out)
    6. Feb 8 21:10:46 joel postfix/smtp[5044]: connect to mx4.hotmail.com[65.54.188.126]:25: Connection timed out
    7. Feb 8 21:10:46 joel postfix/smtp[5044]: 769C82E1FE9: to=<[email protected]>, relay=none, delay=155, delays=0.1/0/155/0, dsn=4.4.1, status=deferred (connect to mx4.hotmail.com[65.54.188.126]:25: Connection timed out)


    There seems to be an error stating that port 25 cannot be used. Is it a serious issue?


    My timezone is Asia/Kolkata.


    Latest full logs attached

    Files

    • mail.tar.gz

      (563.2 kB, downloaded 33 times, last: )

    Edited once, last by dzchimp ().

  • Hmm... where does the server live? At your home or somewhere in a datacenter? Your ISP at home might block port 25 (spam issues)


  • Hmm... where does the server live? At your home or somewhere in a datacenter? Your ISP at home might block port 25 (spam issues)


    It's a myrsk datacentre. I'm not sure about the physical location. Probably in Russia.


  • Port 25 is blocked on the VPS =)


    It was the VPS provider. Apparently they block the email ports by default until the customer supports a request, and affirms that he wont send spam. Daft if you ask me. But there it is.


    Thanks c0urier.


    Edit:
    They've unblocked the ports. Now sending mail from the server works. However I'm unable to receive mail.


    I get the following error when the mail bounces off the server:


    Code
    1. Delivery to the following recipient failed permanently: j*@j*.inTechnical details of permanent failure:Google tried to deliver your message, but it was rejected by the server for the recipient domain j*n by r2d2.j*.in. [50.7.228.37].The error that the other server returned was:550 5.1.1 <j*@j*.in>: Recipient address rejected: User unknown in local recipient table


    DNS details:


    Is my MX record correct? r2d2 is that name of the server.

    Edited once, last by dzchimp ().