How to unblock a user from their control panel login (SOLVED)

  • So I have users that from time to time forget their password and get blocked for 30 minutes. I must confess its even happened to me twice lol. Is their a quick way to unblock their ip address, is this part of the imscp database that i can just delete a record of the block? Clearly its not a session cookie or domain cookie (didn't really expect it to be)


    When a customer calls and asks for an unblock I'd like to be able to give them the customer service they are looking for an jump in the backend and remove their block.


    Any thoughts?


    David

  • Hello ;


    Connect to pma as root user and then, delete the rows (those related to the users you want uban) from the imscp.login table.

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