Hosting Plan -1 on email

  • Hi,


    We have now been testing the setup for a few days, and maybe we just misunderstand the idea about the -1 (disable) email accounts when setting up a Hosting Plan.


    When we setup a Hosting Plan with -1 (disabled) email accounts, and then trying do upgrade a customer to a new Hosting Plan (again with no email acounts), we get the following error: "You have more e-mail addresses in use than the new hosting plan limits."


    This is of cource strange because the fact that the customer never was assigned the email accounts.


    So where is the problem, annd how is it possible to make Hosting Plans without email accounts enabled?


    (You probably ask why we do not want customers have email accounts. But that is very logic. We do not use the email server functions on the webserver. All email accounts are either Exchange or MailEnabled accounts!)


    Michael

    Concrete5 Denmark - CMS til alle
    --------------------------
    Michael Jensen-Maar
    Concrete5 Danmark

    --------------------------

  • Absolut latest github version. NuxWin was helping installing and solving some issues for 2 days ago!

    Concrete5 Denmark - CMS til alle
    --------------------------
    Michael Jensen-Maar
    Concrete5 Danmark

    --------------------------

  • Did you disable in


    admin -> settings -> eMail


    "Create default email adresses" ?


    i-MSCP create per default:


    webmaster@....
    postmaster@....
    abuse@....


    Mailadresses, if you don't disable it :)

    Edited once, last by xorg ().

  • Ahhh...
    I did not associate this with the problem....
    Is thee then any way to reverse these automatic generated email addresses?
    It looks strange with "Mail accounts 0 / -4"

    Concrete5 Denmark - CMS til alle
    --------------------------
    Michael Jensen-Maar
    Concrete5 Danmark

    --------------------------


  • ...
    "Mail accounts 0 / -4"
    ...


    Hello ;


    What is the page where you see that?


    Thank you for using i-MSCP

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

  • At the customers "Overview" page


    ___________________


    Feature Status
    Domain Enabled
    Domain aliases Disabled
    Subdomains 0 / 3
    Ftp accounts 1 / 4
    Mail accounts 0 / -4
    Sql databases 1 / 4
    Sql users 1 / 4
    PHP Enabled
    PHP Editor Enabled
    CGI Disabled
    Custom DNS records Disabled
    External mail servers Enabled
    Software installer Enabled
    Web statistics Enabled
    Backup Enabled for domain data and databases

    Concrete5 Denmark - CMS til alle
    --------------------------
    Michael Jensen-Maar
    Concrete5 Danmark

    --------------------------


  • Ok


    Teamviewer possible ?

    badge.php?id=1239063037&bid=2518&key=1747635596&format=png&z=547451206

  • This was a bug. And Nuxwin has promised to fix this in the master as soon as possible.
    Case closed!

    Concrete5 Denmark - CMS til alle
    --------------------------
    Michael Jensen-Maar
    Concrete5 Danmark

    --------------------------