Update 1.3.14 to 1.3.15 - Could not bring up the `eth0:1012' network interface

**symphosius** · Jan 5th 2017

The script is running into this Error(s):

Code

[ERROR] │ │ │ │ Error while performing step: │ │ │ │ Processing Modules::NetworkInterfaces (any) tasks for: network interfaces (ID all) │ │ │ │ Error was: │ │ │ │ iMSCP::Stepper::_callback: Could not bring up the `eth0:1012' network interface: RTNETLINK answers: File exists at │ │ /usr/local/src/imscp-1.3.15/engine/PerlLib/iMSCP/Provider/NetworkInterface/Debian.pm line 94. [ERROR] │ │ │ │ Error while performing step: │ │ │ │ Processing DB tasks │ │ │ │ Error was: │ │ │ │ main::setupDbTasks: iMSCP::Stepper::_callback: Could not bring up the `eth0:1012' network interface: RTNETLINK answers: File exists at │ │ /usr/local/src/imscp-1.3.15/engine/PerlLib/iMSCP/Provider/NetworkInterface/Debian.pm line 94. [ERROR] │ │ │ │ Error while performing step: │ │ │ │ Processing setup tasks │ │ │ │ Error was: │ │ │ │ main::setupDbTasks: iMSCP::Stepper::_callback: Could not bring up the `eth0:1012' network interface: RTNETLINK answers: File exists at │ │ /usr/local/src/imscp-1.3.15/engine/PerlLib/iMSCP/Provider/NetworkInterface/Debian.pm line 94.

the output of systemctl status apache2.service:

Code

apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
└─apache2-systemd.conf
Active: failed (Result: exit-code) since Thu 2017-01-05 18:32:38 CET; 37s ago
Docs: man:systemd-sysv-generator(8)
Process: 11447 ExecStart=/etc/init.d/apache2 start (code=exited, status=1/FAILURE)
Jan 05 18:32:38 alpha apache2[11447]: Output of config test was:
Jan 05 18:32:38 alpha apache2[11447]: [Thu Jan 05 18:32:38.612136 2017] [alias:warn] [pid 11456:tid 140439330649984] AH00671: The Alias directive in /etc/ap
Jan 05 18:32:38 alpha apache2[11447]: AH00526: Syntax error on line 38 of /etc/apache2/sites-enabled/symphosius.de_ssl.conf:
Jan 05 18:32:38 alpha apache2[11447]: SSLCertificateFile: file '/var/www/imscp/gui/data/certs/symphosius.de.pem' does not exist or is empty
Jan 05 18:32:38 alpha apache2[11447]: Action 'configtest' failed.
Jan 05 18:32:38 alpha apache2[11447]: The Apache error log may have more information.
Jan 05 18:32:38 alpha systemd[1]: apache2.service: Control process exited, code=exited status=1
Jan 05 18:32:38 alpha systemd[1]: Failed to start LSB: Apache2 web server.
Jan 05 18:32:38 alpha systemd[1]: apache2.service: Unit entered failed state.
Jan 05 18:32:38 alpha systemd[1]: apache2.service: Failed with result 'exit-code'.

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The Server is reachable via SSH, how to get the apache runnig again?

**Nuxwin** · Jan 5th 2017

Morning,

Quote from symphosius

iMSCP::Stepper::_callback: Could not bring up the `eth0:1012' network interface: RTNETLINK answers: File exists at │
│ /usr/local/src/imscp-1.3.15/engine/PerlLib/iMSCP/Provider/NetworkInterface/Debian.pm line 94.

Please post us the content of your /etc/network/interfaces file. If you have configured the eth0:1012 interface manually, don't forget to set the manual option for it through the control panel.

For Apache, the problem is due to the installer that stopped before finishing its job (due to the error above). You must first fix the error related to the network interface and once done, rerun the installer.

If you cannot figure out alone, give us access to your server.

Edit: See also: https://github.com/i-MSCP/imsc…d#ip-addresses-management

**symphosius** · Jan 5th 2017

here it is:

Code

/etc/network/interfaces 788/788 100%
# interfaces(5) file used by ifup(8) and ifdown(8)
# Include files from /etc/network/interfaces.d:
source-directory /etc/network/interfaces.d
# i-MSCP [84.200.210.108] entry BEGIN
auto eth0:1013
iface eth0:1013 inet static
address 84.200.210.108
netmask 32
# i-MSCP [84.200.210.108] entry ENDING
# i-MSCP [84.200.210.93] entry BEGIN
auto eth0:1014
iface eth0:1014 inet static
address 84.200.210.93
netmask 32
# i-MSCP [84.200.210.93] entry ENDING
# i-MSCP [84.200.210.92] entry BEGIN
auto eth0:1015
iface eth0:1015 inet static
address 84.200.210.92
netmask 32
# i-MSCP [84.200.210.92] entry ENDING
# i-MSCP [84.200.210.107] entry BEGIN
auto eth0:1012
iface eth0:1012 inet static
address 84.200.210.107
netmask 32
# i-MSCP [84.200.210.107] entry ENDING

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I did'nt configure any interface manually.

**Nuxwin** · Jan 5th 2017

@symphosius

Can I access you server to debug and fix?

**symphosius** · Jan 5th 2017

you got mail

**Nuxwin** · Jan 5th 2017

@symphosius

I got it. Please don't do anything on the server as long as I'm working on it.

**symphosius** · Jan 5th 2017

ok, thank you!

**Nuxwin** · Jan 5th 2017

@symphosius

Problem found. This was due to the /etc/network/if-up.d/sendmail script that belongs to sendmail and which try to open the /usr/share/sendmail/dynamic file that is not installed (expected). Indeed, the sendmail related packages were not purged correctly (they were in broken state), leading to the following error:

Shell-Script

root@alpha:/usr/local/src/imscp-1.3.15# ifup --force eth0:1012/etc/network/if-up.d/sendmail: 44: .: Can't open /usr/share/sendmail/dynamicrun-parts: /etc/network/if-up.d/sendmail exited with return code 2Failed to bring up eth0:1012.

In order to fix the problem, I've run:

Shell-Script

root@alpha:/usr/local/src/imscp-1.3.15# apt-get purge sendmail-base sendmail-bin sendmail-cfroot@alpha:/usr/local/src/imscp-1.3.15# ifdown --force eth0:1012root@alpha:/usr/local/src/imscp-1.3.15# ifdown --force eth0:1013root@alpha:/usr/local/src/imscp-1.3.15# ifdown --force eth0:1014root@alpha:/usr/local/src/imscp-1.3.15# ifdown --force eth0:1015root@alpha:/usr/local/src/imscp-1.3.15# ifup --force eth0:1012root@alpha:/usr/local/src/imscp-1.3.15# ifup --force eth0:1013root@alpha:/usr/local/src/imscp-1.3.15# ifup --force eth0:1014root@alpha:/usr/local/src/imscp-1.3.15# ifup --force eth0:1015

I've also fixed one of your mistake which prevented MySQL server to start. Basically, putting open_files_limit=50000 at bottom of the /etc/mysql/my.cnf file, and outside of any configuration group, cannot work. I've fixed the problem by creating the file: /etc/mysql/conf.d/open_files_limit.cnf with the following content:

Code

[mysqld]open_files_limit=50000

I've also renamed the table_cache parameter to table_open_cache because the table_cache parameter is no longer supported by your MySQL version.

Then after all this, I've been able to process the upgrade without any problem:

Shell-Script

root@alpha:/usr/local/src/imscp-1.3.15# perl imscp-autoinstall -d

Result

success.png

**symphosius** · Jan 5th 2017

Thanks a lot, Nuxwin! My provider didn't solve the Problem, passed it over to i-MSCP forum. I don't know, what they tried out, but at least they told me it might be better, not to handle the network-interfaces by i-MSCP, using the 'manual' option. Do you think that's a good idea?

**Nuxwin** · Jan 5th 2017

@symphosius

Quote from symphosius

it might be better, not to handle the network-interfaces by i-MSCP, using the 'manual' option. Do you think that's a good idea?

No This is working as it should in auto mode now without any problem The problem was simply due to broken sendmail packages which were not purged correctly, leading to garbage on your filesystem. Of course, you're free to configure all your interfaces manually if you prefer by switching to manual mode but that is not necessary.

Update 1.3.14 to 1.3.15 - Could not bring up the `eth0:1012' network interface

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