Prestashop maintenance mode give error 503

**VeNoM** · Dec 9th 2016

Hi all,
with ver. 1.3.8 my Prestashop installation, if in maintenance mode give me error 503.
No problem if maintenance is disable.
Same problem in all of my servers and vps with 1.3.8 installed.
Any idea for solve this issue?

Also, prestashop need short_open_tag to off, how I can disable this function?
Thanks in advance

**Nuxwin** · Dec 9th 2016

Hello,

Please, show us your actual .htaccess file which must be in the htdocs directory of your site.

**VeNoM** · Dec 9th 2016

Hello Nuxwin,
thank you a lot for your fast reply.
Problem remain with prestashop friendly url enabled or not.
Same thing if I completely delete .htaccess.
Anyway here .htaccess content:

Code

# ~~start~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# .htaccess automaticaly generated by PrestaShop e-commerce open-source solution
# http://www.prestashop.com - http://www.prestashop.com/forums
<IfModule mod_rewrite.c>
<IfModule mod_env.c>
SetEnv HTTP_MOD_REWRITE On
</IfModule>
RewriteEngine on
RewriteRule ^rss.php ./modules/feeder/rss.php [L,QSA]
#Domain: www.mydomain.it
RewriteRule . - [E=REWRITEBASE:/]
RewriteRule ^api$ api/ [L]
RewriteRule ^api/(.*)$ %{ENV:REWRITEBASE}webservice/dispatcher.php?url=$1 [QSA,L]
# Images
RewriteRule ^([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$1$2$3.jpg [L]
RewriteRule ^([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$1$2$3$4.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$1$2$3$4$5.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$1$2$3$4$5$6.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$1$2$3$4$5$6$7.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$1$2$3$4$5$6$7$8.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$1$2$3$4$5$6$7$8$9.jpg [L]
RewriteRule ^([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])([0-9])(\-[_a-zA-Z0-9-]*)?(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/p/$1/$2/$3/$4/$5/$6/$7/$8/$1$2$3$4$5$6$7$8$9$10.jpg [L]
RewriteRule ^c/([0-9]+)(\-[\.*_a-zA-Z0-9-]*)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2$3.jpg [L]
RewriteRule ^c/([a-zA-Z_-]+)(-[0-9]+)?/.+\.jpg$ %{ENV:REWRITEBASE}img/c/$1$2.jpg [L]
# AlphaImageLoader for IE and fancybox
RewriteRule ^images_ie/?([^/]+)\.(jpe?g|png|gif)$ js/jquery/plugins/fancybox/images/$1.$2 [L]
# Dispatcher
RewriteCond %{REQUEST_FILENAME} -s [OR]
RewriteCond %{REQUEST_FILENAME} -l [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^.*$ - [NC,L]
RewriteRule ^.*$ %{ENV:REWRITEBASE}index.php [NC,L]
</IfModule>
AddType application/vnd.ms-fontobject .eot
AddType font/ttf .ttf
AddType font/otf .otf
AddType application/x-font-woff .woff
<IfModule mod_headers.c>
<FilesMatch "\.(ttf|ttc|otf|eot|woff|svg)$">
Header add Access-Control-Allow-Origin "*"
</FilesMatch>
</IfModule>
#If rewrite mod isn't enabled
ErrorDocument 404 /index.php?controller=404
# ~~end~~ Do not remove this comment, Prestashop will keep automatically the code outside this comment when .htaccess will be generated again
# start ~ module watermark section
<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On
RewriteCond expr "! %{HTTP_REFERER} -strmatch '*://%{HTTP_HOST}*/adminxxxxx/*'"
RewriteRule [0-9/]+/[0-9]+\.jpg$ - [F]
</IfModule>
# end ~ module watermark section

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**Nuxwin** · Dec 9th 2016

Can you try to add the following at bottom of your .htaccess:

Code

ErrorDocument 503 /index.php

You could do same for 404 and 403 HTTP error codes (and maybe some others).

See also:

Opencart - Maintenance Mode show Error 503

**VeNoM** · Dec 9th 2016

I've just installed latest version of Prestashop in a server where yesterday I have installed a fresh Debian Jessie and latest i-MSCP ver.
The problem remain

**Nuxwin** · Dec 9th 2016

@VeNoM

Did you tried to add the ErrorDocument directive as showed in my previous answer?

**VeNoM** · Dec 9th 2016

Quote from Nuxwin

Can you try to add the following at bottom of your .htaccess:

Code

ErrorDocument 503 /index.php

You could do same for 404 and 403 HTTP error codes (and maybe some others).

See also:

Opencart - Maintenance Mode show Error 503

OMG with this line in the .htaccess file, the problem disappear immediately.
Honestly I have looked everywhere but not in .htaccess files....
I use i-MSCP since he was born and this is the first time that I have a little problem.
Thank you a lot Nuxwin

**Nuxwin** · Dec 9th 2016

@VeNoM

You're welcome

**VeNoM** · Dec 9th 2016

ah Nuxwin, what about short_open_tag?
Prestashop need to set to off.
Thank you again in advance

**Nuxwin** · Dec 9th 2016

@VeNoM

I didn't answered deliberately to that question. One thread = One problem (or subject). Doing this help other readers for finding solution to their problems by just reading the thread subjects

See Reporting rules - Reminder

Thank you for your understanding

Prestashop maintenance mode give error 503

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