Alternative URL doesn't work

  • Hi everybody!

    I have a VPS and I installed the i-MSCP. It works perfectly, but when I make a new customer (domain), the alternative URL doesn't work! Error message is:"The site is not available, ERR_NAME_NOT_RESOLVED". How should I fix this? ?(


  • Hello,

    If you use an external DNS server, you must add the A DNS resource record in the panel domain zone.


  • Yes, I have external DNS server but I can't configured it! I have domain administrator who do this for me. My domain registration is in progress. I should ask my domain registrator for A DNS resource or my VPS DNS resource is needed in this situation? Sorry, I'm little confused about this. ?(

  • I'll not lost my time. Please, just ask your administrator ;)

    Thread closed.