Could not restart imscp_traffic service (i-MSCP 1.2.16)

  • i installed 1.2.16 on my yubuntu 14 system with errors


    [ERROR] iMSCP::Stepper::step: Could not restart the imscp_traffic service: iMSCP::Provider::Service::Sysvinit::_exec: start: Job failed to start at /sicherungen/install/imscp/imscp-1.2.16/engine/PerlLib/iMSCP/Service.pm line 207.



    autoinstaller::Functions::install: An error occurred while performing installation steps


    the web sites shows now: Internal Server Error!
    restarting apache, mysql doesen't work.
    rebooting machine helps to show webseites. But several system mails with warnings


    ubuntu system send me now erro mails for proftpd (runs as standalone) and /usr/sbin/sendmail-msp: not found



    Perhaps there any szenario to restore imscp installation from yesterday before update?
    can anybod help me ?

    Files

  • Hello,


    Without further information, we cannot help you.


    So please, give us the output of the following commands:


    Code
    1. # iptables -L

    and

    Code
    1. # service imscp_traffic status

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  • @boesi666


    In your profil info, I see i-MSCP Version 1.3.x. I hope that you have not downgraded to 1.2.16 without further thinking, else i-MSCP will not work on your system...


    If needed, add my SSH key (see my signature) to your server. Then, I can investigate.

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  • hi Nuxwin, thank you for offering help. I added your signature to my server. the server adress is hro-netz.de


    Indeed, after your question i'am not sure, if i really did downggraded with the wrong version.I'll try to find out which version was installed before.


    I installed more than one server in past. so the signature can possible be wrong.

  • iptables -L
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    fail2ban-proftpd tcp -- anywhere anywhere multiport dports ftp,ftp-data,ftps,ftps-data
    fail2ban-apache tcp -- anywhere anywhere multiport dports http,https
    fail2ban-ssh-ddos tcp -- anywhere anywhere multiport dports ssh
    fail2ban-ssh tcp -- anywhere anywhere multiport dports ssh
    countrydrop all -- anywhere anywhere



    Chain FORWARD (policy ACCEPT)
    target prot opt source destination
    countrydrop all -- anywhere anywhere



    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination
    countrydrop all -- anywhere anywhere



    Chain IMSCP_INPUT (0 references)
    target prot opt source destination



    Chain IMSCP_OUTPUT (0 references)
    target prot opt source destination



    service imscp_traffic status
    imscp_traffic stop/waiting

  • @boesi666


    I'll look now at your server. Please don't do anything as long as I'm working on it.

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  • @boesi666


    I cannot connect.. SSH port is?

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  • Code
    1. root@main /var/log/upstart # cat /var/log/upstart/imscp_traffic.log
    2. [ERROR] main::start: iptables: Chain already exists.
    3. [ERROR] main::start: iptables: Chain already exists.
    4. [ERROR] main::start: iptables: Chain already exists.
    5. [ERROR] main::start: iptables: Chain already exists.
    6. [ERROR] main::start: iptables: Chain already exists.
    7. root@main /var/log/upstart #


    This explain why service cannot start. I'll check.

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  • Hi Nuxwin,


    I don't get any tips in several answers to solve my problem self in serveral hours.... NO,
    You have rather fixed my problem even personally remotely to my machine immediately :) .This is more like a normal forum here. It's a realtime help Desk for user from i-mscp. And all for free. big compliment!
    I am very pleased that I was able to watch live.The problem was found in my own old iptables rules, that were loaded via /etc/network/interfaces pre load rule.After removing the rules and updatingl i-mscp everything was ok. Thank you a lot for your support!!!


    I am i very big fan for this project :thumbsup:http://hro-netz.de/wir-sind-ein-fan-von-i-mscp/

    Edited once, last by boesi666 ().